Terms of service
TERMS OF SERVICE – ONE CHARMS
1. OVERVIEW
Welcome to ONE CHARMS.
The terms “we,” “us,” and “our” refer to ONE CHARMS, the owner and operator of this website and online store.
ONE CHARMS offers this store, including all available information, content, tools, products, and services, with the goal of providing a secure and transparent online shopping experience.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.
By accessing, browsing, or using our services, you agree to be bound by these Terms of Service, as well as our Privacy Policy and Return Policy.
If you do not agree to any of these terms, you should not use our services.
2. CONDITIONS OF USE
By accepting these Terms, you represent that you are of legal age according to the laws of your country of residence.
You agree to provide truthful, complete, and up-to-date information during the purchase process and not to use our products or services for illegal, fraudulent, or unauthorized purposes.
ONE CHARMS reserves the right to refuse or cancel orders or access to the service for any person, at any time, for justifiable reasons.
3. PRODUCTS AND AVAILABILITY
We strive to display products as accurately as possible. However, product colors or appearance may vary slightly depending on the device or screen used.
ONE CHARMS reserves the right to:
Modify or discontinue products without prior notice
Limit quantities per order or customer
Update descriptions, prices, or availability
4. ORDERS AND PAYMENTS
By placing an order, you are making an offer to purchase.
The order will be considered accepted only when you receive an order confirmation by email.
All payments are processed securely through third-party payment providers. ONE CHARMS does not store bank or credit card details.
We reserve the right to cancel orders in the event of:
Obvious pricing errors
Lack of stock
Suspected fraud or misuse
5. SHIPPING AND DELIVERY
Delivery times are estimates and may vary depending on the destination and shipping company.
ONE CHARMS is not responsible for delays caused by:
Courier companies
Customs
Force majeure or circumstances beyond our control
The risk of loss or damage to the product is transferred to the customer once the order is delivered to the carrier.
6. RETURNS AND REFUNDS
Returns and refunds are governed by our Returns and Refunds Policy, available on this website.
7. INTELLECTUAL PROPERTY
All content on this site (text, images, logos, design, trademarks, and graphics) is the property of ONE CHARMS or its licensors and is protected by applicable intellectual property laws.
Its reproduction, in whole or in part, is prohibited without express authorization.
8. LINKS TO THIRD PARTIES
Our site may contain links to third-party websites.
ONE CHARMS is not responsible for the content, policies, or practices of these external sites.
Access to these sites is at your own risk.
9. RELATIONSHIP WITH SHOPIFY
ONE CHARMS uses Shopify technology; however, all purchases are made directly with ONE CHARMS.
Shopify is not responsible for the transactions, products, or services offered by ONE CHARMS.
10. FEEDBACK AND REVIEWS
By submitting feedback, reviews, or content, you grant ONE CHARMS the right to use it for commercial or promotional purposes without additional compensation.
ONE CHARMS reserves the right to remove offensive, fraudulent, or illegal content.
11. LIMITATION OF LIABILITY
To the extent permitted by law, ONE CHARMS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Nothing herein limits the consumer's statutory rights under applicable law.
12. APPLICABLE LAW
These Terms are governed by Spanish and European Union law.
Any dispute shall be submitted to the courts of the consumer's domicile, as required by consumer protection regulations.
13. MODIFICATIONS
ONE CHARMS reserves the right to modify these Terms at any time.
Modifications will take effect upon their publication on the website.
14. CONTACT INFORMATION
For any questions related to these Terms, you can contact us at:
📧 Email: lucasstoreonline2@gmail.com
Trade Name: ONE CHARMS