Shipping policy
📦 Shipping Policy – ONE CHARMS
At ONE CHARMS, all orders include secure shipping and tracking, so you can check the status of your purchase at any time.
📦 Order Processing
All orders are processed within 2 to 4 business days of payment confirmation.
Once payment is confirmed, the order is prepared and handed over to the corresponding logistics provider.
🚚 Estimated Delivery Time
Delivery time varies depending on the destination country:
Spain: 6–10 business days
United States: 6–10 business days
Italy: 6–10 business days
Mexico: 8–15 business days
Canada: 8–15 business days
Ecuador: 10–15 business days
El Salvador: 15–20 business days
Peru: 19–21 business days
Colombia: 19–21 business days
Chile: 19–21 business days
These delivery times are estimates and may vary slightly depending on logistics, the final destination, or customs processes.
🔎 Order Tracking
Once your order has been shipped, you will receive an email with the tracking number, which you can use to check the shipment status at any time.
ℹ️ Important Information
Delivery times are estimates and may be affected by external factors beyond ONE CHARMS' control, such as:
Customs processes
Logistics operators
Weather conditions
Peak periods
In case of any issues, our customer service team will be available to assist you.